Question 1

How do I become a provider with Start Talking?

Accepted Answer

Click Apply Now and submit the short application — it takes less than 10 minutes. Our credentialing team reviews your licensure and experience and reaches out to complete onboarding, usually within a few business days.

Question 2

What are the requirements to qualify?

Accepted Answer

You need an active, unrestricted license to practice independently in at least one U.S. state (e.g. LPC, LCSW, LMFT, psychologist or psychiatric NP) and current professional liability insurance.

Question 3

What are the technical requirements to provide services?

Accepted Answer

A computer or tablet with a camera and microphone, a reliable broadband connection, and a private space for sessions. Our platform runs in the browser — no special software to install.

Question 4

Are there any fees or costs to join as a provider?

Accepted Answer

No. Joining is free, there are no platform fees, and the StartTalking EHR is included at no cost to you.

Question 5

Can I work with your company if I am licensed in multiple states?

Accepted Answer

Yes, providers licensed in multiple states are encouraged to join, as it increases the availability of services to clients in different locations. Please provide all relevant licenses during the credentialing process.

Question 6

Can I set my own schedule?

Accepted Answer

Yes. You have complete control over your availability — set the days and hours you want to see clients and update them at any time.

Question 7

How is my privacy protected while using the platform?

Accepted Answer

The platform is HIPAA compliant end to end: sessions, messaging and records are encrypted, and access is limited to you and your client.

Question 8

What kind of support does your company offer to providers?

Accepted Answer

Technical, administrative and clinical support whenever you need it — including help with scheduling, billing questions and platform onboarding.

Question 9

How do I reclaim my StartTalking EHR account?

Accepted Answer

Use the "Forgot Password" option on the login page, or contact our support team at info@StartTalking.io and we will help you recover access.

Question 10

How do I change my StartTalking EHR password?

Accepted Answer

To change your password, log in to your StartTalking EHR account at app.starttalking.io, then navigate to Profile in the sidebar menu and select the Security tab. From there, you can update your password by entering your current password followed by your new password. If you've forgotten your current password, use the "Forgot Password" option on the login page instead.

Question 11

How will I be compensated for my services?

Accepted Answer

You are paid per completed session at top-tier rates, with payments issued on a reliable schedule directly to your bank account.

Question 12

What are the benefits of joining Start Talking?

Accepted Answer

Competitive compensation with some of the best rates in the EAP industry, a free full-featured EHR, complete schedule flexibility, and a steady stream of client referrals.

Question 13

Am I required to take a certain number of cases?

Accepted Answer

No, there are no minimum case requirements. However, maintaining a certain level of activity may be necessary to stay active on the platform, as detailed in your provider agreement.

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